All products, except for gift baskets and diaper cakes, are shipped by US Postal Service within 10 business days. If you need an order shipped more quickly, use our contact form to let us know. We will advise you in advance if we can ship sooner and if there will be an extra charge for overnight delivery. We take the utmost care to insure your order arrives safely. Please contact us right away if you receive damaged items.
Local Pickup Alternative
If you live in the Glenside, PA area and are willing to pick up your own order, we offer a “free shipping” alternative. When you first go to your shopping cart, you will see the shipping charges added to your total, but if you continue through, just before you pay, you will be presented with a “Local Pickup” option. Check the box and your shipping charges will be removed from the total. We will then contact you to arrange pickup.
Gift Baskets and Diaper Cakes Delivery
Gift Baskets and Diaper Cakes are only available in the five-county Philadelphia area. They are personally delivered rather than shipped. We make every effort to avoid a delivery charge by having volunteers deliver your basket to you. If a volunteer is not available on the delivery date requested, we will add a delivery charge of $25. Alternatively, you may pick up the basket. As you complete your order, please indicate how we may contact you to plan delivery by putting contact information on the Order Notes at checkout time. Be sure to include a daytime phone number.
If you need to return an order for any reason, please use our contact form to let us know. When items are returned in excellent condition within 30 days, the purchase price minus shipping costs will be refunded to you. If you receive a damaged item, a replacement will be sent to you.