All products, except for gift baskets and diaper cakes, are shipped by US Postal Service within 10 business days. If you need an order shipped more quickly, use our contact form to let us know. We will advise you in advance if we can ship sooner and if there will be an extra charge for overnight delivery. We take the utmost care to insure your order arrives safely. Greeting cards, gift boxes, and gift holders are wrapped in tissue paper and sent in sturdy mailers. Please contact us right away if you receive damaged items.
Gift Baskets and Diaper Cakes are only available in the five-county Philadelphia area. They are personally delivered rather than shipped. We make every effort to avoid a delivery charge by having volunteers deliver your basket to you. If a volunteer is not available on the delivery date requested, we will add a delivery charge of $25. Alternatively, you may pick up the basket. As you complete your order, please indicate how we may contact you to plan delivery by putting contact information on the Order Notes at checkout time. Be sure to include a daytime phone number.
If you need to return an order for any reason, please use our contact form to let us know. When items are returned in excellent condition within 30 days, the purchase price minus shipping costs will be refunded to you. If you receive a damaged item, a replacement will be sent to you.